Hollon Safe HDS-03C Drop Slot Safe

As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on back-order or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

If your order is in stock, and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at info@superiorgaragestorage.com.

Hollon Safes ship factory direct from their warehouses.  Free shipping is only available to the 48 contiguous states.  
 

It is very important that you provide a good contact number at checkout, because the freight company will contact you to schedule delivery once your order arrives at their facility. 

Do not sign for shipments until you have thoroughly inspected for any damage. Hollon Safe is not responsible for shipments that are not signed for as damaged upon arrival.

FREE CURBSIDE DELIVERY (125 LBS OR MORE) 

All orders weighing over 125 lbs or more are shipped via LTL freight carriers, unless otherwise noted. The freight carrier provides either dock or curbside delivery based on location. Curbside delivery is defined as delivery of the freight as close to the actual delivery address as possible.

Please remember the size of the tractor trailer and certain safety precautions may prevent the freight carrier from delivering the freight at the actual curb or delivery address.

Lift-gate service is available at no extra charge and it is the sole responsibility of the customer to coordinate inside delivery of the freight with the trucking company, sub-contractors, and/or themselves. The freight carrier is not responsible for the inside delivery of any freight.

If you need to make other freight arrangements, such as white glove inside delivery, please contact us at info@superiorgaragestorage.com or 888-416-4902, for a custom quote.

In some remote rural areas, islands, toll bridge access areas, union states, ferry tolls, etc. may be subject to additional charges. If charges apply the customer will be notified before shipping for approval.

***Any address corrections, re-consignments, or storage issues due to freight being undeliverable will not be the responsibility of Hollon Safe and may result in additional fees.***

FREE SMALL PACKAGE DELIVERY (124 LBS OR LESS)

Hollon Safe uses the services of FedEx on all safe order weighing 124lbs or less. All safes are shipped via FedEx for cost effectiveness. Safe shipment can be upgraded to 2nd Day Air per customer’s request and at cost the customer, if available.

Any address corrections, re-consignments, or storage issues due to freight being undeliverable will not be the responsibility of Hollon Safe and may result in additional fees.

The customer will be contacted and advised of any additional fees prior to Hollon Safe providing the freight carrier with any written or verbal authorizations regarding any changes in the shipment. Upon contact, it will be the responsibility of the customer to find a resolution the issues in a timely manner.

Hollon Safe reserves the right to authorize the return of any freight found undeliverable where the customer, after repeated attempts, is found to be unavailable for contact. Customer will be charged for all freight to and from the point of delivery regardless of if the buyer was eligible for free shipping in all instances where freight is determined to be undeliverable and is returned to any Hollon Safe warehouse. Freight that is returned because it is deemed undeliverable will be subject to a 15% restocking fee.

Inspection for Damage Process

All LTL freight deliveries MUST be inspected for damage at the time of delivery. The banding will need to be cut and the box taken off the safe in order for proper inspection. The safe itself should be inspected for any signs of damage to include indentions and friction marks. Any signs of damage MUST be noted on the delivery receipt for any attempt of a discount or refused for a replacement and you MUST notify Hollon Safe within 24 hours.

Please note that the driver cannot leave until the delivery receipt is signed for. If you are uncertain of the proper procedures please contact Hollon Safe immediately. Again, Do NOT sign for the shipment until you have thoroughly inspected for any damage. Hollon Safe is not responsible for shipments that are not signed for as damaged upon arrival.

Occasionally there may be damage that is not apparent upon receipt of a shipment. Some freight carriers allow up to 15 days from receipt of shipment to accept claims of concealed damage, others do not. After the allowable time of concealed damage claims has passed, Hollon Safe Company cannot assist with freight claims. For this type of damage, a replacement safe is not an option. Any discount will be given once the claim has been approved.

All freight shipped via Hollon Safe is shipped in an upright position, banded down to a wooden pallet. Any signs of damage, freight not being delivered upright position are justified reasons for the customer to require further inspection of the actual freight itself.

If the damage is minimal and acceptable to the consignee, they will be required to make note of the damage on the delivery receipt at time of delivery prior to signing the delivery receipt.

Under NO circumstances shall the consignee discard the pallet or packaging material until the safe has been determined to be in good working condition and/or all claim issues have been resolved. When the delivery receipt is signed by the consignee in good condition. Failure to follow the procedures above will remove all liability of damage from Hollon Safe and require the consignee to file any claims against the carrier themselves.

For all parcel shipments, the customer must notify Hollon Safe of any damages within 24 hours of receipt. Customer will also be required to provide Hollon Safe with a brief description of the damage. If the customer declines to keep the damaged safe, it will be the customer’s responsibility to repackage and hold the safe until a claim can be submitted and FedEx can retrieve the damage safe, the process can take up to approximately two weeks.

Hollon Safe Company was founded in 2008 by locksmiths with more than a decade of experience in the safe and lock industry.  Family-owned and operated, Hollon is America’s fastest growing safe company.  They know quality and have seen first-hand what the safe market was missing.

Hollon Safes are designed and constructed above the industry standard, yet their prices remain competitive.  Hollon safes are rigorously tested.  Whether you are looking for a home or office safe, gun safe, cash deposit or jewelry safe, Hollon has you covered.  Hollon Safe provides a lifetime warranty against fire on all their safes and will gladly replace any Hollon safe that has been damaged in a fire.  

As an authorized dealer for Hollon Safe Company, we honor their return policy as outlined below.  

Returns

• Safe can be returned for a period of 14 days from the date of delivery.

• All returns must be approved by an authorized Hollon Safe representative and returned with a required “RMA” number.

• Safes must be returned in the original packaging and must be received in an approved Hollon Safe warehouse undamaged and unused within 7 days of the issuance of the return authorization number.

• All freight charges are non-refundable.

• All safe returns are subject to a 15% restocking fee.

• In addition, if the returned safe is received by Hollon Safe damaged it may be subject to additional fees. These fees will be determined by an authorized Hollon Safe representative and will be prorated according to the extent of damage.

• Customers will be charged for freight to and from the point of delivery regardless if the buyer was eligible for free shipping.

• All freight charges will either be prepaid by the customer directly to the carriers or will be deducted from the safe refund.

• Credits will only be issued upon receipt and inspection of all returned safes.

Safes

Fire Burglary CE Keypad Instructions

Depository Wall Cash Safe Keypad Instructions

Home and Office Safe CE Keypad Instructions

Locks

Titan Electronic Lock Instructions

SG Spartan D-Drive Instructions

SG Combination Dial Instructions

SG Spartan Instructions

SG 6120 Instructions

Securam Basic Operation Instructions

Securam Basic Manager Instructions

SafeLogic Xtreme Operating Instructions

Prologic Xtreme Operating Instructions

ProLogic L62 Instructions

ProLogic L22 Instructions

LIFETIME FIRE GUARANTEE

Hollon Safe backs all our fireproof safes with a lifetime warranty against fire. We will gladly replace any Hollon Fireproof Safe that has been damaged in a fire with the same or a comparable model to include all freight costs to the original address of purchase. Customers will be required to supply all requested documents to an authorized Hollon Safe representative prior to replacement. Click Link for Burglary Warranty information for our Gun Safes and/or our TL-15 Safes. Additional Gun Safe Fire & Burglary Warranty. and Additional TL-15 Fire & Burglary Warranty. Contact Hollon Safe Monday -Friday CST at 1.888.455.2337 for additional information or restrictions.

LIMITED WARRANTY

Starting January 2015 Hollon Safe warranties all parts and labor, including all Hollon digital components, on all safes purchased for period of 1 year from date of purchase against manufacture defects. We provide a 2-year warranty on all replacement parts. Extended warranty includes Hollon digital components. Other brand digital components, electronic keypads, will only be warranted for a period of 1 year from date of purchase. Only digital components that are factory installed or installed by a Hollon Safe technician prior to shipment will be covered under this 1 year warranty. Hollon Safe will not warranty any digital component installed on safes that are installed within a floor. This warranty does not cover any damages caused by mishandling, neglect, water, tampering, improper installation, removal and/or re-installation of the safe. Hollon Safe must be notified within a period of seven days of the receipt of any safe damaged during shipping in order to uphold the warranty and/or damage claims. Warranties on damage claims will only be accepted if the customer has properly executed the outlined Damage and Delivery Policy and Procedures. Re-setting of any combination on a Group II dial lock must be performed by a qualified locksmith otherwise the warranty will become void.

We want you to feel confident that when you purchase from Superior Garage Storage, you are receiving the absolute best prices online.  Most of our items are eligible for our Price Match Guarantee.  If you find another online store that offers a lower price than us within 30 days of your purchase date, please let us know and we will refund your original payment for the difference.  Additionally, if you find that our own website has a lower price for the same item you have ordered within 30 days of your purchase date, we will refund the difference as well.

To request your partial refund, simply:

1. E-mail us a link to the same product on our website
2. Include a screenshot of the competitor’s final out-the-door pricing, including any shipping and handling fees. To obtain the competitor’s final pricing, complete the checkout process, but do not submit the order.

Your request must be submitted within 30 days from the date of your order.

Our 100% Price Guarantee has some limitations:

• You must purchase the item from our website before requesting your Price Match Guarantee
• Promotions such as rebates and buy one, get one free offers are not eligible
• The item must be in stock on the competitor’s website
• The competitor must be an online store, they may not have a retail location
• The website cannot be an outlet or discount store, or auction website (ie; Amazon, eBay, Overstock, etc..)
• The competitor must be an authorized retailer of the product in question, and must adhere to the manufacturer’s MAP policy.
• The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax
• Excluded brands:  Mesa Safe, AMSEC Safes, Sports Afield, Homak